Recent Posts

Crime and Trauma Scene Cleaning services

5/27/2022 (Permalink)

banner trauma crime scene cleanup Crime and Trauma Scene Cleaning services

The last thing you want to do after a traumatic accident is be near the scene, much less clean it up. At SERVPRO of Martin County, our professional trauma scene cleaners understand that organizing the appropriate clean up after an incident, crime or accident can be upsetting for those affected.  To complicate matters even more, the by-products of such scenes are usually classified as biohazardous materials, and they require special handling and disposal, which requires our professionals to use specific equipment and disposal materials.

Here are the reasons why you should hire a trauma scene cleaner:

  1. Attention to Detail
    Whereas general cleaners will not leave the place until every nook and cranny is spotless; trauma scene cleaners also will not leave the incident area until they’re sure the place is not only clean but safe.
  2. Specifically Trained
    The best trauma scene cleaning companies have people who have dedicated training in trauma cleaning. It’s a specialized field that requires adequate training and specific knowledge.
  3. Compassionate and Professional 
    Working in a high-stress environment is part of the job. As such, trauma scene cleaners have the mental fortitude to deal with even the worst crime and trauma scenes.

Other than mental strength, it’s important for trauma scene cleaners to be compassionate and understanding, which means having the empathy and integrity to work with families, organizations, and bystanders who have just witnessed traumatic events.

Our experts provide a professional and dignified service for trauma clean up in both domestic and commercial properties, and all of our staff are fully trained to handle such situations with compassion. Few people can handle Trauma Scene Cleaning; but at SERVPRO of Martin County, we will take care of it for you with professionalism while upholding the highest standards of quality.

SERVPRO of Martin County’s Emergency Ready Plan

5/27/2022 (Permalink)

SERVPRO of Martin County Van SERVPRO of Martin County’s Emergency Ready Plan

A natural disaster resulting in damage is one of the most common reasons why businesses fail. Most businesses that experience disasters but remain operational, even within a short time of being closed, are also those enterprises that anticipated the need for emergency prevention and recovery measures.

According to the latest industry research, as many as 50% of businesses may never recover following a disaster. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at providing peace of mind.

That’s when SERVPRO’s Emergency Ready Plan (ERP) can help give you, your employees and customers peace of mind. You can trust that whatever might happen to disrupt daily business will only be temporary. With our Emergency Ready Plan, your business will be able to minimize interruption because you’ll know what to do and what to expect if any-sized disaster strikes. This is important to timely mitigation and can help minimize the extent water and fire damage can affect your business.

Are You Ready?

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on experiencing a disaster, but you can plan for a disaster if it happens. Now is the time to ask yourself, “Are you ready for whatever could happen?”

The SERVPRO® Martin County Emergency READY Plan is a start up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information. By working with the SERVPRO® Martin County Emergency READY Profile, your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster. SERVPRO® of Martin County is a leader in water and fire damage response and can help you quickly get your property back in working order.

What Types of Damages Can Affect Commercial Properties ?

5/20/2022 (Permalink)

SERVPRO vehicles ready to help What Types of Damages Can Affect Commercial Properties?

Owning a Commercial Property or Business requires planning for unexpected emergencies, so the business will not lose clients or business revenue while undergoing cleaning, restoration, or rebuilding.  While you may not be able to predict the future, a business must be prepared to assess and address any unforeseen damages or emergencies that can occur unexpectedly, as quickly as possible. 

What types of damages can a Commercial Property sustain?  Here are a few examples:

  • Water Damage – can be caused by burst pipes, floods, roof leaks, etc.  This can result in contaminated water damaging surfaces in the business as well as furniture, drapes, carpeting, etc.  Water damage can also result in mold growth.
  • Storm and Wind Damage – can be caused by strong winds and heavy rains, which we have experienced in Florida due to hurricanes.  Heavy thunderstorms with lightning and strong winds can remove roof tiles and shingles, and even break windows if the strong winds are hurling projectiles through the air.
  • Fire Damage – can originate from a cigarette that isn’t properly put out, a gas stove, faulty wiring, or lightning.  Fire can cause severe destruction to commercial property and must be immediately addressed, so the business can keep operating and sustain as little revenue loss as possible.  Damaged, soot-covered debris must be removed and the smell of smoke damage that can permeate everything has to be eradicated.

How can a Commercial Property Owner be prepared for emergencies such as the ones listed above? 

First, the business owner should establish a response plan that every employee is aware of for safety reasons.  Exit doors and muster locations should be established.  Businesses should perform practice drills to ensure everyone is aware of their responsibility if a severe storm, fire, wind and/or water event threatens immediate harm to the business property.  Most importantly, make sure the employees and customers are safe.  Before any unforeseen emergency can occur, make sure the commercial property has the proper commercial insurance coverage to protect the company and cover all liabilities.  Again, this must be done before an emergency situation has occurred. 

Along with the proper insurance, having the contact information of a reliable commercial restoration company readily available is crucial. Because emergencies occur at any time of the day, even on weekends and holidays, make sure your restoration company is a 24/7, 365 days a year service provider.  Whether the damage is due to water, wind, or fire, the sooner you call your commercial restoration service provider, the sooner the damages can be assessed, and the cleaning and restoration can begin.

SERVPRO of Martin County is a residential and commercial restoration and recovery specialist.  No matter the time of the day or day of the week, SERVPRO of Martin County is available 24/7, 365 days a year.  Don’t hesitate to call SERVPRO at (772) 334-8762.  Check out more about the services we offer:  

How do I know if my air ducts need to be cleaned

5/10/2022 (Permalink)

 SERVPRO team checking air ducts How do I know if my air ducts need to be cleaned

The comfort of a home is significantly affected by indoor air quality. The presence of particles of dust, mold spores, pollen, and insect droppings can cause reactions, even to the healthiest people. Regular air duct cleaning is one way to improve the overall air quality in your home. If you are not sure if your ducts need cleaning, here are some common signs to look out for. 

  • Dirty air ducts smell.  With mildew and mold building up in the air ducts, a musty smell begins flowing through your house. Regular air duct cleaning will keep that mildew cleaned out and odor free. 
  • Rising Energy Costs. Your heating and cooling costs should be relatively predictable from year to year. If you receive a bill that is noticeably high, especially compared to the same time a year ago, dirty ductwork might be to blame.
  • Your home becomes dusty very quickly. Nobody likes any cleaning activities. This becomes even serious if you continuously find dust and dirt in your home even after cleaning. This indicates that a significant amount of dust is being directed to the surfaces, most likely from the HVAC system.
  • Dirty air ducts are inhabited by insects and rodents. Without air duct cleaning, insects and rodents begin nesting, creating a nuisance and with the diseases they carry, they become a serious health threat. 
  • Is your home dusty, no matter how often you clean? While dusting isn’t a fun task, it’s something we all have to do from time to time. If you notice that every flat surface in your home is coated with dust almost immediately after you’ve put away your cleaning supplies, you probably need to have your ducts cleaned!
  • Unstable or poor airflow in the house. The easiest way to know that your air ducts should be cleaned is inconsistent airflow in your bedroom, bathroom, living room, and even kitchen. Indoor airflow should be of the same quality, since vents deliver consistent airflow. If this isn't the case, have a technician ensure that all vents have clean ductwork.

Professional air duct cleaning contractors use specialized blowers, brushes, and vacuums to clean out the intake, return ducts, and intake throughout your home. A thorough air duct cleaning involves a cleaning of the air handler, coils, fans, grilles, housing, motors, and fans through the entire HVAC system.

The certified technicians at SERVPRO® are available to help homeowners tackle specialty cleaning projects around the house.

How do professionals clean smoke damage?

5/10/2022 (Permalink)

Servpro of Martin County Team member helping client How do professionals clean smoke damage?

Beyond just the fire damage, smoke and soot can be toxic, creating a hazardous situation. Even if a fire is contained in one area, smoke and soot can travel throughout a structure. Our professionals are highly-trained, with the experience, tools and knowledge to clean up fire and smoke damage. In keeping with our goal to restore your home and cherished possessions to their pre-fire condition, we use appropriate personal protective measures to safely clean, deodorize and restore your property.

Get rid of soot the professional way

Soot is the residue of fire. It’s abrasive and easily spread if treated wrong. You’ll also find charring after a fire, which is burning of wood or paint. A professional cleaning company will first assess what can be restored, before starting the cleaning process. If the charring isn’t too deep, then you’ll need water and Trisodium Phosphate (TSP) to make-up the cleaning solution.

Removing blistering

Blistering and bubbling is also common. This has to be repaired in the following fashion:

  • Scrape the blister away with a putty knife and then sand to a smooth finish.
  • Use spackling paste to make good
  • Prime and paint

Removing the odor of smoke

Even if you have removed all visible evidence of fire damage, you’ll likely still find a lingering odor to remind you of the tragedy. This is one reason why carpets, furnishings, and other textile finishes typically need replacing after fire. However, there are some household items that can be used to help remove smoke odors:

  • White vinegar can be used to wipe down furniture, and you might try placing a few bowels of vinegar around a smoke damaged property for a few days to soak up the odors
  • Bowls of baking soda also absorb odors
  • Activated charcoal is a detoxifying agent

At SERVPRO of Martin County, our professionals have the expertise and equipment needed to get the job done to your satisfaction as quickly as possible.

A fire can break out at any time, and our Customer Care Center is ready to take your call, day or night. Contact us today for immediate assistance.

How to deal with Business Interruption Following a Disaster

5/10/2022 (Permalink)

Commercial building restored by Servpro Team How to deal with Business Interruption Following a Disaster

Small businesses need to carefully manage their risks and internal processes by integrating disaster risk management into their business operations and decision-making processes. When disaster strikes, business interruption insurance is vital. Business interruption insurance can cover losses of income and ongoing costs resulting from disruptions such as:

  1. Profits the business would have earned, based on financial records, had the disaster not occurred
  2. Operating expenses, such as electricity that may occur even if the core business activities are suspended
  3. Costs incurred from using out of a temporary location while the original premises are being repaired.

Business interruption insurance is designed to repay a business against losses arising from its inability to continue the everyday operations and functions of the business. Coverage is activated by the total or partial suspension of business operations due to the loss, loss of use, or damage to all or part of the buildings, plant, machinery, equipment, or other business property due to a covered cause of loss. The causes of damage can include fire, natural disasters, collapse, vandalism, malicious mischief, riot, riot attending a strike, and civil commotion.

However, any business needs to carry out a risk assessment of the business unit's threat landscape, the financial impact, and the recovery time to ensure that the insurance is according to your needs.

Storms and inclement weather can be devastating to any business. Wind damage, heavy rain, and flooding can occur suddenly and cause substantial damage in minutes. There's never a convenient time for flooding or storm damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity.

An unexpected period of lost productivity and revenue can be devastating. Fire and water damage can interrupt your business operations instantly without the notice. SERVPRO of Martin County has the training, equipment, and resources to quickly get your commercial property back to business.

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

Your commercial property's appearance speaks volumes to your clients. So when the need arises for professional cleaning or emergency restoration services after a disaster, SERVPRO of Martin County has the training and expertise to help make it "Like it never even happened."

Commercial Cleaning Services for Businesses

4/14/2022 (Permalink)

Commercial building after Servpro cleaning service Commercial Cleaning Services for Businesses

Your commercial property's appearance is essential in giving your potential customers a great first impression. No matter the size of your space, your employees and customers will feel better about being there if their surroundings are clean. You also want a clean, safe environment for your employees to work in. However, cleaning and sanitizing a business requires more work than asking employees to pick up after themselves.

As an investment that is probably more affordable than you imagine, commercial cleaning services for businesses provide much more than a cleaner facility. You will experience benefits such as:

  • Office cleaning services are cost-effective: Keeping all the tools and supplies needed to keep your business clean means more overhead, administrative time, insurance, payroll costs, and space needed for supplies and equipment.
  • Help reduce liability risks: Preventing accidents caused by a dirty or unsafe environment will help your business keep a good safety record and provide a professional, healthy atmosphere for your employees and customers, which enables employees to perform at their best. At the same time, because of the clean and sanitary environment, your employees may miss work less often because of illness.
  • Less time spent on facility cleaning: When you invest in commercial cleaning services, you don't have to worry about spending time scheduling, supervising, and following up with the cleaning team.
  • A clean facility is good for your image: As a business owner, it is essential to leave a fantastic first impression, and having a fresh, clean space lets everyone know you care about your facility, employees, and customers enough to have your space professionally cleaned.

SERVPRO professionals are specially trained to deep clean your business in such a way that a general janitorial service can't provide. Our commercial cleaning services are performed on all surfaces, including office drapes and blinds, fabric, and hardwood.

SERVPRO of Martin County has the training and expertise to help make it "Like it never even happened." Our commercial cleaning team can handle:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

SERVPRO of Martin County offers professional cleaning and preventative maintenance for your carpet and upholstery, which keeps your property looking its best. Our cleaning system offers several specialized cleaning options to match your needs.

We offer cleaning services ranging from cleaning restaurant hoods to removing biohazardous contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:

  • Air Ducts and HVAC
  • Biohazards and Sewage
  • Trauma and Crime Scene
  • Carpet and Upholstery
  • Drapes and Blinds
  • Ceilings, Walls, and Hard Floors
  • Odor Removal and Deodorization
  • Vandalism

Whether your business needs a deep cleaning or a persistent odor removed, you can trust SERVPRO of Martin County.

What happens when water seeps into the walls of your house?

4/8/2022 (Permalink)

House flooded by water damage What happens when water seeps into the walls of your house?

Water can cause a number of issues in your home, especially when it is able to get into the walls of your home or business, so it’s best to make sure this doesn’t happen.  However, what if a big storm damages your roof or what if you have a water leak behind the walls and your walls suffer from major water damage?  Water damage isn’t always so obvious. It’s safe to assume there’s more wall water damage than you can see on the outside.

Wall water damage can come from outside sources, such as a storm, or from inside sources, such as a burst water pipe. If left unaddressed, any water damage can cause structural issues to your drywall and lead to mold. When water gets into the walls, you will be able to notice a few different signs, such as:

  1. There is a musty odor in a specific spot of the room.
  2. You start to notice there is mold growing on the baseboards and on the walls.
  3. There is some staining on the wall or the wallpaper.
  4. There is paint or wallpaper that tends to peel or bubble.
  5. The walls start to get warped.
  6. The floors and ceilings start to buckle.

Having water intrusion in the walls is going to slowly start to damage all the materials within the wall.

With the help of water damage professionals, wall water damage doesn’t have to become a larger issue. Addressing water emergencies can save you time and money and provide your family with a safe place to call home.

If you are a business or homeowner, any kind of water damage in your walls needs to be remedied quickly. A call to SERVPRO will help you get water damage repaired and the walls of your business or home completely restored.

Whatever size the water damage is to your business or home, however extensive it might be, SERVPRO has the experience and equipment to deal with it.

Commercial Services to Reduce Business Interruption Following a Disaster

4/8/2022 (Permalink)

Servpro team ready to help Commercial Services to Reduce Business Interruption Following a Disaster

When your commercial property suffers damage, time is critical.  Every minute your facility is shut down can equate to significant amounts of lost revenue and damage to the long term success of the business.

SERVPRO of Martin County is ready to respond immediately and work quickly to clean and/or restore your business. We understand that your property’s appearance is important and that every hour spent restoring is an hour of lost productivity. When you need a restoration or cleaning professional, SERVPRO of Martin County has the training and expertise to help make it “Like it never even happened.”  We clean and restore:

  • Small Office Buildings
  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military

We understand commercial facilities need to be cleaned and restored, with as little interruption to their services as possible. Our highly trained team of technicians can provide a SERVPRO level of cleaning and restoration with the least amount of disruption. If your commercial property has suffered from water damage, fire damage, mold growth, or any other such disaster, be sure to contact SERVPRO of Martin County to help restore your property and maintain your best possible image.

What happens during the fire damage restoration process?

3/21/2022 (Permalink)

Servpro team fire restauration What happens during the fire damage restoration process?

Damage caused by a fire can be vast – that goes without saying. However, there are many levels to fire damage that most of us aren’t even aware of. There is structural damage, an overwhelming smoke and soot odor, damage to belongings, and water damage from extinguishing the fire.

Assess structural damage
Once the structural damage has been assessed, any obvious breaches or ingress points need to be sealed. This refers to holes in the ceiling, broken windows, and missing doors. 

Look for further damage
It’s not only the obvious damage (from smoke and fire) that the professionals are on the lookout for, but sometimes the water used to put out the fire can cause structural and mold damage, too.

Removal of debris
The removal of debris needs to happen quickly in order to reduce the intensity of the smoke odor. In larger fires, you will need to pack up and remove personal belongings to prevent them from being damaged further and recontamination.

 Removal of water
Any standing water needs to be cleared up and, as water will soak into absorbent surfaces (walls, floorboards, and even seep down to the next level in a multi-story building), air movers will need to be used to accelerate the drying process.

Deep cleaning
Unfortunately, not everything can be saved. Many professional products can polish surfaces and remove smells, but this may be a very time-consuming process – and often replacement may be a better option.

As you can see, fire damage restoration is more than just cleaning and repairing places that fire has touched. You have to take into account how fire transforms the foundation of the home as well as the contents within. Making these tough decisions while under the stress from what just happened isn’t easy.

At SERVPRO of Martin County, restoring your home or business after fire damage to its pre-fire condition is our main goal. As a leading fire damage restoration company, we specialize in fire and water damage restoration, removal of smoke odors, and deep-cleaning soot from walls, carpets and upholstery.